Return Policy
We want you to be satisfied with your purchase. If you're not completely happy with your order, here's our straightforward return policy:
Eligibility: You may return unused items within [2] days of receiving your order.
Return Process: Please contact our customer support team to initiate the return process. We'll provide you with instructions and a return shipping address.
Condition of Items: Returned items must be in their original condition, with all packaging, tags, and accessories intact.
Refunds: Once we receive and inspect the returned items, we'll process your refund. Refunds will be issued to the original payment method within [10] business days.
Exclusions: Certain items, such as [list any non-returnable items], are not eligible for return due to hygiene or safety reasons.
Return Shipping: You are responsible for the return shipping costs, unless the return is due to our error or a defective product.
Damaged or Defective Items: If you receive damaged or defective items, please contact us immediately. We'll arrange for a replacement or provide a refund.
Non-Receipt of Order: In case of non-receipt or lost packages, please inform us within [X] days of the estimated delivery date. We'll investigate and take appropriate action.
Contact: If you have any questions or need assistance with a return, please reach out to our customer support team.